{"id":20009,"date":"2025-09-08T14:02:10","date_gmt":"2025-09-08T14:02:10","guid":{"rendered":"https:\/\/saga.rs\/network-solutions\/incident-management\/"},"modified":"2025-10-02T09:18:58","modified_gmt":"2025-10-02T09:18:58","slug":"incident-management","status":"publish","type":"page","link":"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/","title":{"rendered":"Incident Management"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row custom_css_code=&#8221;JTJGJTJBJTIwTGlzdCUyMEl0ZW0lMjAlMkElMkYlMEEucG9zdC1icmVhZGNydW1icyUyMHVsJTIwbGklM0FudGgtY2hpbGQlMjgxJTI5JTdCJTBBJTA5cGFkZGluZy1sZWZ0JTNBMHB4JTNCJTBBJTA5JTBBJTdEJTBBJTBB&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;]<div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a66f4 {margin-top: 100px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914a66f4 {display: none;}}<\/style><div id=\"thegem-divider-69e35914a66f4\" class=\"gem-divider  \" style=\"\" ><\/div><div class=\"thegem-te-heading thegem-custom-69e35914a689a1004\" ><h1 id=\"thegem-heading-69e35914a684e\" class=\"thegem-heading title-h2\" style=\"text-align: left;\" ><span>When Every Second Counts<\/span><\/h1><style type=\"text\/css\">#thegem-heading-69e35914a684e {margin: 0;}#thegem-heading-69e35914a684e a:hover, #thegem-heading-69e35914a684e a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a689a1004{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a689a1004{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a689a1004{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a689a1004{position: relative !important;}}<\/style><div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a6908 {margin-bottom: 40px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914a6908 {margin-bottom: 20px !important;}}<\/style><div id=\"thegem-divider-69e35914a6908\" class=\"gem-divider  \" style=\"\" ><\/div><style>.thegem-te-post-breadcrumbs.thegem-custom-69e35914a69474719 .post-breadcrumbs {justify-content: left; text-align: left;}.thegem-te-post-breadcrumbs.thegem-custom-69e35914a69474719 .post-breadcrumbs ul {justify-content: left; text-align: left;}.thegem-te-post-breadcrumbs.thegem-custom-69e35914a69474719 .post-breadcrumbs ul li {color: #2A55A2;}.thegem-te-post-breadcrumbs.thegem-custom-69e35914a69474719 .post-breadcrumbs ul li a {color: #2A55A2;}.thegem-te-post-breadcrumbs.thegem-custom-69e35914a69474719 .post-breadcrumbs ul li a:hover {color: #56ADE4;}.thegem-te-post-breadcrumbs.thegem-custom-69e35914a69474719 .post-breadcrumbs ul li:last-child {color: #2A55A2;}<\/style><div class=\"thegem-te-post-breadcrumbs custom-breadcrumb thegem-custom-69e35914a69474719\"> <div class=\"post-breadcrumbs\"><ul><li><a href=\"https:\/\/saga.rs\/en\/\">Home<\/a><\/li><\/ul><!-- .breadcrumbs --><\/div> <\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a716f {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-69e35914a716f\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243; el_sticky=&#8221;1&#8243; el_sticky_offset=&#8221;130px&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a71b8 {margin-bottom: 20px !important;}<\/style><div id=\"thegem-divider-69e35914a71b8\" class=\"gem-divider  \" style=\"border-width: 1px;width: 50px;border-color: #2A55A2;\" ><\/div><div class=\"thegem-te-heading thegem-custom-69e35914a72fe9575\" ><h1 id=\"thegem-heading-69e35914a72bf\" class=\"thegem-heading title-h6 vc_custom_1757339453331\" style=\"text-align: left;\" ><span>Incident Management Solutions for Critical Systems<\/span><\/h1><style type=\"text\/css\">#thegem-heading-69e35914a72bf {margin: 0;}#thegem-heading-69e35914a72bf a:hover, #thegem-heading-69e35914a72bf a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a72fe9575{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a72fe9575{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a72fe9575{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a72fe9575{position: relative !important;}}<\/style>[vc_column_text css=&#8221;&#8221;]Advanced incident management solutions. From detection and diagnostics to recovery and documentation. Continuity, security, and regulatory compliance for your mission-critical systems.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][vc_single_image image=&#8221;8037&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1757341319605{padding-bottom: 10px !important;}&#8221;]<div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a735f {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914a735f {display: none;}}<\/style><div id=\"thegem-divider-69e35914a735f\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text css=&#8221;&#8221;]In critical sectors such as railways, energy, transportation, and telecommunications, incidents cannot be predicted. They simply happen \u2013 and demand immediate response. Every minute of downtime means lost revenue, damaged reputation, and increased safety risks.<\/p>\n<p>That is exactly why we implement <strong>Incident Management<\/strong> solutions that enable faster detection, analysis, and resolution than ever before \u2013 with full control and documentation of every action.[\/vc_column_text]<div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a7391 {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914a7391 {display: none;}}<\/style><div id=\"thegem-divider-69e35914a7391\" class=\"gem-divider  \" style=\"\" ><\/div><div class=\"thegem-te-heading thegem-custom-69e35914a74eb9943\" ><h3 id=\"thegem-heading-69e35914a74b5\" class=\"thegem-heading title-h5 vc_custom_1757339592026\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #2A55A2;\">Where Incident Management Makes the Difference<\/span><\/h3><style type=\"text\/css\">#thegem-heading-69e35914a74b5 {margin: 0;}#thegem-heading-69e35914a74b5 a:hover, #thegem-heading-69e35914a74b5 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a74eb9943{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a74eb9943{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a74eb9943{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a74eb9943{position: relative !important;}}<\/style><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below desktop-infographic thegem-custom-69e35914a7557818\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-1-eng-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below mobile-infographic thegem-custom-69e35914a7bef6083\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-1-eng-mob-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a80da {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914a80da {display: none;}}<\/style><div id=\"thegem-divider-69e35914a80da\" class=\"gem-divider  \" style=\"\" ><\/div><div class=\"thegem-te-heading thegem-custom-69e35914a84362001\" ><h3 id=\"thegem-heading-69e35914a8382\" class=\"thegem-heading title-h5 vc_custom_1757339618025\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #2A55A2;\">Our Complete Incident Lifecycle Solution<\/span><\/h3><style type=\"text\/css\">#thegem-heading-69e35914a8382 {margin: 0;}#thegem-heading-69e35914a8382 a:hover, #thegem-heading-69e35914a8382 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a84362001{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a84362001{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a84362001{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a84362001{position: relative !important;}}<\/style>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below desktop-infographic thegem-custom-69e35914a854a4825\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-2-eng-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below mobile-infographic thegem-custom-69e35914a8bf35570\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-2-eng-mob-01.svg\" alt=\"\"\/><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]<div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914a9173 {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914a9173 {display: none;}}<\/style><div id=\"thegem-divider-69e35914a9173\" class=\"gem-divider  \" style=\"\" ><\/div><div class=\"thegem-te-heading thegem-custom-69e35914a94da2363\" ><h3 id=\"thegem-heading-69e35914a940a\" class=\"thegem-heading title-h5 vc_custom_1757339666580\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #2A55A2;\">Key Benefits You Gain<\/span><\/h3><style type=\"text\/css\">#thegem-heading-69e35914a940a {margin: 0;}#thegem-heading-69e35914a940a a:hover, #thegem-heading-69e35914a940a a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a94da2363{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a94da2363{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914a94da2363{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914a94da2363{position: relative !important;}}<\/style>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below desktop-infographic thegem-custom-69e35914a95dc2650\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-3-eng-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below mobile-infographic thegem-custom-69e35914a9bce3711\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-3-eng-mob-01.svg\" alt=\"\"\/><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]<div class=\"thegem-te-heading thegem-custom-69e35914aa2f9117\" ><h3 id=\"thegem-heading-69e35914aa2ac\" class=\"thegem-heading title-h5 vc_custom_1757339681457\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #2A55A2;\">A Robust Technical Foundation<\/span><\/h3><style type=\"text\/css\">#thegem-heading-69e35914aa2ac {margin: 0;}#thegem-heading-69e35914aa2ac a:hover, #thegem-heading-69e35914aa2ac a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914aa2f9117{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914aa2f9117{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914aa2f9117{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914aa2f9117{position: relative !important;}}<\/style>[vc_column_text css=&#8221;&#8221;]Three pillars of incident management:[\/vc_column_text]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below  thegem-custom-69e35914aa3825538\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/09\/Incident-Management-graf-4.1-01.svg\" alt=\"\"\/><\/div><\/div>[vc_column_text css=&#8221;&#8221;]Integration with:[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below desktop-infographic thegem-custom-69e35914aad635588\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-4.2-eng-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below mobile-infographic thegem-custom-69e35914ab3196072\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-4.2-eng-mob-01.svg\" alt=\"\"\/><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below desktop-infographic thegem-custom-69e35914ab6605735\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-4.3-eng-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below mobile-infographic thegem-custom-69e35914ab9811970\"  style=\"width: 80%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-4.3-eng-mob-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"thegem-te-heading thegem-custom-69e35914abdc1693\" ><h3 id=\"thegem-heading-69e35914abd69\" class=\"thegem-heading title-h5 vc_custom_1757339926648\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #2A55A2;\">Use Cases<\/span><\/h3><style type=\"text\/css\">#thegem-heading-69e35914abd69 {margin: 0;}#thegem-heading-69e35914abd69 a:hover, #thegem-heading-69e35914abd69 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914abdc1693{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914abdc1693{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914abdc1693{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914abdc1693{position: relative !important;}}<\/style><div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914abe46 {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914abe46 {display: none;}}<\/style><div id=\"thegem-divider-69e35914abe46\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text css=&#8221;&#8221;]Public transport operators in:[\/vc_column_text]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below  thegem-custom-69e35914abe956273\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-5-eng-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914ac1f3 {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914ac1f3 {display: none;}}<\/style><div id=\"thegem-divider-69e35914ac1f3\" class=\"gem-divider  \" style=\"\" ><\/div>[vc_column_text css=&#8221;&#8221;]They rely on Incident Management solutions to monitor critical infrastructure, coordinate evacuations, and collaborate with emergency services.[\/vc_column_text]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below  thegem-custom-69e35914ac2419991\"  style=\"width: 80%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Incident-Management-graf-6-eng-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914ac56a {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914ac56a {display: none;}}<\/style><div id=\"thegem-divider-69e35914ac56a\" class=\"gem-divider  \" style=\"\" ><\/div><div class=\"thegem-te-heading thegem-custom-69e35914ac7248293\" ><h3 id=\"thegem-heading-69e35914ac6cf\" class=\"thegem-heading title-h6 vc_custom_1757511508031\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #2A55A2;\">Contact us to discover how our advanced Incident Management solutions can enhance the safety, stability, and reputation of your business. <\/span><\/h3><style type=\"text\/css\">#thegem-heading-69e35914ac6cf {margin: 0;}#thegem-heading-69e35914ac6cf a:hover, #thegem-heading-69e35914ac6cf a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914ac7248293{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914ac7248293{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69e35914ac7248293{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69e35914ac7248293{position: relative !important;}}<\/style><div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914ac7b2 {margin-bottom: 20px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914ac7b2 {display: none;}}<\/style><div id=\"thegem-divider-69e35914ac7b2\" class=\"gem-divider  \" style=\"\" ><\/div><style type=\"text\/css\">.thegem-button-69e35914ac89c4189 .gem-button {font-size: 16px;margin-top: 5px;margin-bottom: 5px;}.thegem-button-69e35914ac89c4189 .gem-button svg {fill: #FFFFFF;}.thegem-button-69e35914ac89c4189 .gem-button:hover svg {fill: #FFFFFF;}<\/style><div class=\"gem-button-container gem-button-position-inline thegem-button-69e35914ac89c4189    \"  ><a title=\"Contact\" class=\"gem-button gem-button-size-medium gem-button-style-flat gem-button-text-weight-normal gem-button-icon-position-right\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 4px;background-color: #56ADE4;color: #FFFFFF;\" onmouseleave=\"this.style.backgroundColor='#56ADE4';this.style.color='#FFFFFF';\" onmouseenter=\"this.style.backgroundColor='#2A55A2';this.style.color='#FFFFFF';\" href=\"https:\/\/saga.rs\/en\/contact\/\" target=\"_self\">Contact us<i class=\"gem-print-icon gem-icon-pack-elegant \">&#x39;<\/i><\/a><\/div> <div class=\"clearboth\"><\/div><style>#thegem-divider-69e35914ac923 {margin-bottom: 100px !important;}@media screen and (max-width: 767px) {#thegem-divider-69e35914ac923 {margin-bottom: 50px !important;}}<\/style><div id=\"thegem-divider-69e35914ac923\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row custom_css_code=&#8221;JTJGJTJBJTIwTGlzdCUyMEl0ZW0lMjAlMkElMkYlMEEucG9zdC1icmVhZGNydW1icyUyMHVsJTIwbGklM0FudGgtY2hpbGQlMjgxJTI5JTdCJTBBJTA5cGFkZGluZy1sZWZ0JTNBMHB4JTNCJTBBJTA5JTBBJTdEJTBBJTBB&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243; el_sticky=&#8221;1&#8243; el_sticky_offset=&#8221;130px&#8221;][vc_column_text css=&#8221;&#8221;]Advanced incident management&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":19928,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20009","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Incident Management - Saga<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Incident Management - Saga\" \/>\n<meta property=\"og:description\" content=\"[vc_row custom_css_code=&#8221;JTJGJTJBJTIwTGlzdCUyMEl0ZW0lMjAlMkElMkYlMEEucG9zdC1icmVhZGNydW1icyUyMHVsJTIwbGklM0FudGgtY2hpbGQlMjgxJTI5JTdCJTBBJTA5cGFkZGluZy1sZWZ0JTNBMHB4JTNCJTBBJTA5JTBBJTdEJTBBJTBB&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243; el_sticky=&#8221;1&#8243; el_sticky_offset=&#8221;130px&#8221;][vc_column_text css=&#8221;&#8221;]Advanced incident management...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/\" \/>\n<meta property=\"og:site_name\" content=\"Saga\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sagabgd\/?locale=sr_RS\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-02T09:18:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/\",\"url\":\"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/\",\"name\":\"Incident Management - Saga\",\"isPartOf\":{\"@id\":\"https:\/\/saga.rs\/#website\"},\"datePublished\":\"2025-09-08T14:02:10+00:00\",\"dateModified\":\"2025-10-02T09:18:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/saga.rs\/en\/sample-page-2\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Network Solutions\",\"item\":\"https:\/\/saga.rs\/en\/network-solutions\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Incident Management\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/saga.rs\/#website\",\"url\":\"https:\/\/saga.rs\/\",\"name\":\"Saga\",\"description\":\"A Noventiq Company\",\"publisher\":{\"@id\":\"https:\/\/saga.rs\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/saga.rs\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/saga.rs\/#organization\",\"name\":\"Saga A Noventiq Company\",\"url\":\"https:\/\/saga.rs\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/saga.rs\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/06\/Saga-35-color-.png\",\"contentUrl\":\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/06\/Saga-35-color-.png\",\"width\":1596,\"height\":450,\"caption\":\"Saga A Noventiq Company\"},\"image\":{\"@id\":\"https:\/\/saga.rs\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/sagabgd\/?locale=sr_RS\",\"https:\/\/www.linkedin.com\/company\/saga-bg\/?originalSubdomain=rs\",\"https:\/\/www.instagram.com\/saga_beograd\/\",\"https:\/\/www.youtube.com\/@SagaBeograd\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Incident Management - Saga","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/","og_locale":"en_US","og_type":"article","og_title":"Incident Management - Saga","og_description":"[vc_row custom_css_code=&#8221;JTJGJTJBJTIwTGlzdCUyMEl0ZW0lMjAlMkElMkYlMEEucG9zdC1icmVhZGNydW1icyUyMHVsJTIwbGklM0FudGgtY2hpbGQlMjgxJTI5JTdCJTBBJTA5cGFkZGluZy1sZWZ0JTNBMHB4JTNCJTBBJTA5JTBBJTdEJTBBJTBB&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;3\/4&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243; el_sticky=&#8221;1&#8243; el_sticky_offset=&#8221;130px&#8221;][vc_column_text css=&#8221;&#8221;]Advanced incident management...","og_url":"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/","og_site_name":"Saga","article_publisher":"https:\/\/www.facebook.com\/sagabgd\/?locale=sr_RS","article_modified_time":"2025-10-02T09:18:58+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/","url":"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/","name":"Incident Management - Saga","isPartOf":{"@id":"https:\/\/saga.rs\/#website"},"datePublished":"2025-09-08T14:02:10+00:00","dateModified":"2025-10-02T09:18:58+00:00","breadcrumb":{"@id":"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/saga.rs\/en\/network-solutions\/incident-management\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/saga.rs\/en\/network-solutions\/incident-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/saga.rs\/en\/sample-page-2\/"},{"@type":"ListItem","position":2,"name":"Network Solutions","item":"https:\/\/saga.rs\/en\/network-solutions\/"},{"@type":"ListItem","position":3,"name":"Incident Management"}]},{"@type":"WebSite","@id":"https:\/\/saga.rs\/#website","url":"https:\/\/saga.rs\/","name":"Saga","description":"A Noventiq Company","publisher":{"@id":"https:\/\/saga.rs\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/saga.rs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/saga.rs\/#organization","name":"Saga A Noventiq Company","url":"https:\/\/saga.rs\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/saga.rs\/#\/schema\/logo\/image\/","url":"https:\/\/saga.rs\/wp-content\/uploads\/2025\/06\/Saga-35-color-.png","contentUrl":"https:\/\/saga.rs\/wp-content\/uploads\/2025\/06\/Saga-35-color-.png","width":1596,"height":450,"caption":"Saga A Noventiq Company"},"image":{"@id":"https:\/\/saga.rs\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/sagabgd\/?locale=sr_RS","https:\/\/www.linkedin.com\/company\/saga-bg\/?originalSubdomain=rs","https:\/\/www.instagram.com\/saga_beograd\/","https:\/\/www.youtube.com\/@SagaBeograd"]}]}},"_links":{"self":[{"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/pages\/20009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/comments?post=20009"}],"version-history":[{"count":8,"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/pages\/20009\/revisions"}],"predecessor-version":[{"id":20863,"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/pages\/20009\/revisions\/20863"}],"up":[{"embeddable":true,"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/pages\/19928"}],"wp:attachment":[{"href":"https:\/\/saga.rs\/en\/wp-json\/wp\/v2\/media?parent=20009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}