{"id":20226,"date":"2025-07-14T11:03:32","date_gmt":"2025-07-14T11:03:32","guid":{"rendered":"https:\/\/saga.rs\/monitoring-and-support\/"},"modified":"2025-10-06T13:54:32","modified_gmt":"2025-10-06T13:54:32","slug":"monitoring-and-support","status":"publish","type":"page","link":"https:\/\/saga.rs\/en\/monitoring-and-support\/","title":{"rendered":"Monitoring and Support"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1754313368119{margin-top: -50px !important;padding-top: 0px !important;}&#8221; tablet_margin_top=&#8221;-30&#8243; mobile_margin_top=&#8221;0&#8243;][vc_column]<style>.thegem-te-post-breadcrumbs.thegem-custom-69d417a3e65cd9890 .post-breadcrumbs {justify-content: center; text-align: center;}.thegem-te-post-breadcrumbs.thegem-custom-69d417a3e65cd9890 .post-breadcrumbs ul {justify-content: center; text-align: center;}.thegem-te-post-breadcrumbs.thegem-custom-69d417a3e65cd9890 .post-breadcrumbs ul li {color: #2A55A2;}.thegem-te-post-breadcrumbs.thegem-custom-69d417a3e65cd9890 .post-breadcrumbs ul li a {color: #2A55A2;}.thegem-te-post-breadcrumbs.thegem-custom-69d417a3e65cd9890 .post-breadcrumbs ul li a:hover {color: #56ADE4;}.thegem-te-post-breadcrumbs.thegem-custom-69d417a3e65cd9890 .post-breadcrumbs ul li:last-child {color: #2A55A2;}<\/style><div class=\"thegem-te-post-breadcrumbs custom-breadcrumb thegem-custom-69d417a3e65cd9890\"> <div class=\"post-breadcrumbs\"><ul><li><a href=\"https:\/\/saga.rs\/en\/\">Home<\/a><\/li><\/ul><!-- .breadcrumbs --><\/div> <\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-69d417a3e6ed1 {margin-top: 80px !important;}@media screen and (max-width: 767px) {#thegem-divider-69d417a3e6ed1 {margin-top: 20px !important;}}<\/style><div id=\"thegem-divider-69d417a3e6ed1\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1753109195279{padding-right: 100px !important;padding-left: 100px !important;}&#8221; tablet_padding_left=&#8221;0&#8243; tablet_padding_right=&#8221;0&#8243; mobile_padding_left=&#8221;0&#8243; mobile_padding_right=&#8221;0&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;6197&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/saga.rs\/en\/monitoring-and-support\/noc\/&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"thegem-te-heading thegem-custom-69d417a3e70861371\" ><h2 id=\"thegem-heading-69d417a3e6ffc\" class=\"thegem-heading title-h2 vc_custom_1753109167357\" style=\"text-align: left;\" ><span>Your Network Under Monitoring. Your Data Under Protection.<\/span><\/h2><style type=\"text\/css\">#thegem-heading-69d417a3e6ffc {margin: 0;}#thegem-heading-69d417a3e6ffc a:hover, #thegem-heading-69d417a3e6ffc a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e70861371{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e70861371{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e70861371{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e70861371{position: relative !important;}}<\/style>[vc_column_text css=&#8221;&#8221;]<\/p>\n<h5>NOC and SOC as a Service \u2013 stability, security, and efficiency of your IT environment at all times.<\/h5>\n<p>In today\u2019s digital business landscape, every interruption can mean loss of time, money, and customer trust. That\u2019s why we provide two key services \u2013 <strong>NOC (Network Operations Center)<\/strong> <strong>and SOC (Security Operations Center)<\/strong> \u2013 working together to ensure your IT infrastructure remains secure, stable, and continuously available.<\/p>\n<p>Our expert teams actively monitor network performance, detect potential risks, resolve incidents, and enhance your security and infrastructure strategy \u2013 24\/7.[\/vc_column_text]<div class=\"thegem-te-heading thegem-custom-69d417a3e71c7446\" ><h3 id=\"thegem-heading-69d417a3e719d\" class=\"thegem-heading title-h3 vc_custom_1753109349471\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #56ADE4;\">NOC \u2013 Network Monitoring and Optimization<\/span><\/h3><style type=\"text\/css\">#thegem-heading-69d417a3e719d {margin: 0;}#thegem-heading-69d417a3e719d a:hover, #thegem-heading-69d417a3e719d a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e71c7446{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e71c7446{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e71c7446{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e71c7446{position: relative !important;}}<\/style>[vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Real-time monitoring of all network components (LAN, WAN, wireless, applications)<\/li>\n<li>Fast diagnostics and response in case of outages or performance drops<\/li>\n<li>Proactive risk identification and automatic alerts for potential issues<\/li>\n<li>Data-driven analysis and recommendations for network optimization<\/li>\n<li>Lower operational costs and improved IT resource efficiency<\/li>\n<\/ul>\n<p>[\/vc_column_text]<style type=\"text\/css\">.thegem-button-69d417a3e72ea3670 .gem-button {font-size: 16px;margin-top: 5px;margin-bottom: 5px;}.thegem-button-69d417a3e72ea3670 .gem-button svg {fill: #FFFFFF;}.thegem-button-69d417a3e72ea3670 .gem-button:hover svg {fill: #FFFFFF;}<\/style><div class=\"gem-button-container gem-button-position-inline thegem-button-69d417a3e72ea3670    \"  ><a class=\"gem-button gem-button-size-medium gem-button-style-flat gem-button-text-weight-normal gem-button-icon-position-right\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 4px;background-color: #56ADE4;color: #FFFFFF;\" onmouseleave=\"this.style.backgroundColor='#56ADE4';this.style.color='#FFFFFF';\" onmouseenter=\"this.style.backgroundColor='#2A55A2';this.style.color='#FFFFFF';\" href=\"https:\/\/saga.rs\/en\/monitoring-and-support\/noc\/\" target=\"_self\">Learn more<i class=\"gem-print-icon gem-icon-pack-elegant \">&#x39;<\/i><\/a><\/div> [\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1750924764493{padding-right: 100px !important;padding-left: 100px !important;}&#8221; tablet_padding_left=&#8221;0&#8243; tablet_padding_right=&#8221;0&#8243; mobile_padding_left=&#8221;0&#8243; mobile_padding_right=&#8221;0&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;6202&#8243; img_size=&#8221;full&#8221; onclick=&#8221;custom_link&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/saga.rs\/en\/monitoring-and-support\/soc\/&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"thegem-te-heading thegem-custom-69d417a3e74645784\" ><h3 id=\"thegem-heading-69d417a3e7432\" class=\"thegem-heading title-h3 vc_custom_1753109410124\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #56ADE4;\">SOC \u2013 Cyber Threat Protection<\/span><\/h3><style type=\"text\/css\">#thegem-heading-69d417a3e7432 {margin: 0;}#thegem-heading-69d417a3e7432 a:hover, #thegem-heading-69d417a3e7432 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e74645784{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e74645784{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e74645784{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e74645784{position: relative !important;}}<\/style>[vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li>Real-time detection and response to cyber threats<\/li>\n<li>Continuous monitoring through SIEM, Threat Intelligence, and Vulnerability Management<\/li>\n<li>Automated incident response \u2013 alerts, notifications, and interventions<\/li>\n<li>Three-tiered team approach (analysts, agents, incident response team)<\/li>\n<li>Methodology aligned with international standards (CERT, ISO)<\/li>\n<\/ul>\n<p>[\/vc_column_text]<style type=\"text\/css\">.thegem-button-69d417a3e750c4022 .gem-button {font-size: 16px;margin-top: 5px;margin-bottom: 5px;}.thegem-button-69d417a3e750c4022 .gem-button svg {fill: #FFFFFF;}.thegem-button-69d417a3e750c4022 .gem-button:hover svg {fill: #FFFFFF;}<\/style><div class=\"gem-button-container gem-button-position-inline thegem-button-69d417a3e750c4022    \"  ><a class=\"gem-button gem-button-size-medium gem-button-style-flat gem-button-text-weight-normal gem-button-icon-position-right\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 4px;background-color: #56ADE4;color: #FFFFFF;\" onmouseleave=\"this.style.backgroundColor='#56ADE4';this.style.color='#FFFFFF';\" onmouseenter=\"this.style.backgroundColor='#2A55A2';this.style.color='#FFFFFF';\" href=\"https:\/\/saga.rs\/en\/monitoring-and-support\/soc\/\" target=\"_self\">Learn more<i class=\"gem-print-icon gem-icon-pack-elegant \">&#x39;<\/i><\/a><\/div> [\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"clearboth\"><\/div><style>#thegem-divider-69d417a3e755f {margin-top: 50px !important;}@media screen and (max-width: 767px) {#thegem-divider-69d417a3e755f {margin-top: 30px !important;}}<\/style><div id=\"thegem-divider-69d417a3e755f\" class=\"gem-divider  \" style=\"\" ><\/div><div class=\"thegem-te-heading thegem-custom-69d417a3e76747940\" ><h2 id=\"thegem-heading-69d417a3e7632\" class=\"thegem-heading title-h2\" style=\"text-align: center;\" ><span>Why choose Saga NOC &amp; SOC<\/span><\/h2><style type=\"text\/css\">#thegem-heading-69d417a3e7632 {margin: 0;}#thegem-heading-69d417a3e7632 {margin-left: auto; margin-right: auto;}#thegem-heading-69d417a3e7632 > * {justify-content: center;}#thegem-heading-69d417a3e7632 {font-size: 45px;}#thegem-heading-69d417a3e7632 {line-height: 50px;}#thegem-heading-69d417a3e7632, #thegem-heading-69d417a3e7632 .light {text-transform: none;}@media screen and (max-width: 767px) {#thegem-heading-69d417a3e7632 {font-size: 25px;}}@media screen and (max-width: 767px) {#thegem-heading-69d417a3e7632 {line-height: 30px;}}@media screen and (max-width: 767px) {#thegem-heading-69d417a3e7632.thegem-heading {padding-bottom: 10px !important;}}#thegem-heading-69d417a3e7632 a:hover, #thegem-heading-69d417a3e7632 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e76747940{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e76747940{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e76747940{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e76747940{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e76747940{padding-bottom: 10px !important;}}<\/style>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content&#8221; el_disable_tablet=&#8221;1&#8243; el_disable_mobile=&#8221;1&#8243; css=&#8221;.vc_custom_1750684876851{padding-right: 250px !important;padding-left: 250px !important;}&#8221;][vc_column css=&#8221;.vc_custom_1750679921257{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221; mobile_padding_top=&#8221;0&#8243; mobile_padding_bottom=&#8221;10&#8243;]<div class=\"centered-box gem-image-centered-box\" ><div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-centered  thegem-custom-69d417a3e76d22908\"  style=\"width: 85%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Zasto-monitoring-graf-1-eng-01.svg\" alt=\"\"\/><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row el_disable_desktop=&#8221;1&#8243;][vc_column css=&#8221;.vc_custom_1750679921257{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221; mobile_padding_top=&#8221;0&#8243; mobile_padding_bottom=&#8221;10&#8243;]<div class=\"gem-image gem-wrapbox gem-wrapbox-style-default gem-wrapbox-position-below  thegem-custom-69d417a3e86224016\"  style=\"width: 100%;\" ><div class=\"gem-wrapbox-inner \" ><img class=\"gem-wrapbox-element img-responsive\" src=\"https:\/\/saga.rs\/wp-content\/uploads\/2025\/10\/Zasto-monitoring-graf-1-eng-mob-01.svg\" alt=\"\"\/><\/div><\/div><div class=\"clearboth\"><\/div><style>#thegem-divider-69d417a3e8c04 {margin-top: 100px !important;}@media screen and (max-width: 767px) {#thegem-divider-69d417a3e8c04 {margin-top: 30px !important;}}<\/style><div id=\"thegem-divider-69d417a3e8c04\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"thegem-te-heading thegem-custom-69d417a3e8d497968\" ><h4 id=\"thegem-heading-69d417a3e8d03\" class=\"thegem-heading title-h4 vc_custom_1753185965411\" style=\"text-align: left;\" ><span class=\"colored\" style=\"color: #2A55A2;\">Don\u2019t wait for issues to happen \u2013 contact us to ensure your IT systems stay stable, available, and secure.<\/span><\/h4><style type=\"text\/css\">#thegem-heading-69d417a3e8d03 {margin: 0;}@media screen and (max-width: 767px) {#thegem-heading-69d417a3e8d03.thegem-heading {padding-bottom: 10px !important;}}#thegem-heading-69d417a3e8d03 a:hover, #thegem-heading-69d417a3e8d03 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e8d497968{display: block!important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e8d497968{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-te-heading.thegem-custom-69d417a3e8d497968{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e8d497968{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-te-heading.thegem-custom-69d417a3e8d497968{padding-bottom: 10px !important;}}<\/style><style type=\"text\/css\">.thegem-button-69d417a3e8e054176 .gem-button {font-size: 16px;margin-top: 5px;margin-bottom: 5px;}.thegem-button-69d417a3e8e054176 .gem-button svg {fill: #FFFFFF;}.thegem-button-69d417a3e8e054176 .gem-button:hover svg {fill: #FFFFFF;}<\/style><div class=\"gem-button-container gem-button-position-inline thegem-button-69d417a3e8e054176    \"  ><a class=\"gem-button gem-button-size-medium gem-button-style-flat gem-button-text-weight-normal gem-button-icon-position-right\" data-ll-effect=\"drop-right-without-wrap\" style=\"border-radius: 4px;background-color: #56ADE4;color: #FFFFFF;\" onmouseleave=\"this.style.backgroundColor='#56ADE4';this.style.color='#FFFFFF';\" onmouseenter=\"this.style.backgroundColor='#2A55A2';this.style.color='#FFFFFF';\" href=\"https:\/\/saga.rs\/en\/contact\/\" target=\"_self\">Contact us<i class=\"gem-print-icon gem-icon-pack-elegant \">&#x39;<\/i><\/a><\/div> <div class=\"clearboth\"><\/div><style>#thegem-divider-69d417a3e8e7d {margin-top: 100px !important;}@media screen and (max-width: 767px) {#thegem-divider-69d417a3e8e7d {margin-top: 30px !important;}}<\/style><div id=\"thegem-divider-69d417a3e8e7d\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1754313368119{margin-top: -50px !important;padding-top: 0px !important;}&#8221; 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