Last updated: June 2026.
Introduction
Saga d.o.o. Belgrade (“we”, “our” or “us”) respects your privacy and is committed to protecting the personal data collected through this website. This Privacy Policy explains what information we collect, how we use it, for what purposes, and how we protect it.
Information We Collect
Personal Data
Information you voluntarily provide through forms or communication channels, including:
• First and last name
• Company name
• Email address
• Phone number
• Job title
• Any additional information you voluntarily provide
Data Collected via the Brochure Download Form
When you download our brochure, we collect your email address and company name. If you give consent for marketing communication, this data is also used to send relevant information about our services and for contact by our team. Your consent is recorded together with the date, time, and source of consent.
Technical and Usage Information
Through analytics tools and tracking technologies, we automatically collect:
• IP address
• Browser type and device information
• Website usage behaviour
• Pages visited and session activity
• Downloaded materials (e.g. brochure)
• Referral sources and interactions
This information is collected through cookies and analytics tools described in our Cookie Policy.
How We Use Information
We use the collected information for the following purposes:
• Responding to enquiries and requests
• Sending the downloaded brochure and requested materials
• Follow-up communication for marketing and business purposes — exclusively with your consent
• Being contacted by the Saga d.o.o. Belgrade sales team to provide information about services
• Improving website performance and user experience
• Analysing web traffic and digital engagement
• Measuring the effectiveness of marketing campaigns
• Remarketing through Meta and LinkedIn platforms — exclusively with consent
• Ensuring website security and technical functionality
We do not share your personal data with third parties.
Legal Basis for Data Processing
We process your personal data on the following legal bases:
• Consent — for marketing communication, non-essential cookies, and tracking via Meta and LinkedIn platforms. Consent may be withdrawn at any time.
• Legitimate interest — for analysing website usage and improving our services.
• Performance of a contract — where processing is necessary for the delivery of requested content.
• Legal obligation — where we are required to process data in accordance with applicable regulations.
Analytics and Tracking Technologies
The website uses the following active technologies:
• Google Analytics 4 (GA4) — analytics of visits and user behaviour
• Google Tag Manager — management of all cookies and scripts
• Google Search Console — monitoring organic traffic
• Meta Pixel — conversion tracking, audience creation, and remarketing on Facebook and Instagram platforms
• LinkedIn Insight Tag — tracking visits from LinkedIn campaigns, conversions, and remarketing
Marketing and analytics technologies are activated exclusively with your consent.
Data Transfers Outside the European Economic Area (EEA)
Our website uses Google, Meta, and LinkedIn services which may transfer your personal data to the United States and other countries outside the European Economic Area (EEA). Such transfers are carried out on the basis of appropriate safeguards in accordance with applicable data protection regulations, including the European Commission’s Standard Contractual Clauses (SCCs). For more information about the protective measures applied by these services, we recommend reviewing their privacy policies:
• Google: policies.google.com/privacy
• Meta: www.facebook.com/privacy/policy
• LinkedIn: www.linkedin.com/legal/privacy-policy
Marketing Communication and Right to Withdraw
If you have given consent for marketing communication, we may send you:
• Relevant information about services and solutions in the field of cyber security
• Invitations to webinars, events, and free consultations
• News and reports from Saga d.o.o. Belgrade
Your consent is voluntary. You may withdraw it at any time:
• By clicking the unsubscribe link in any email you receive from us
• By sending a request to saradnja@saga.rs
Following the withdrawal of consent, your data will not be used for marketing purposes.
Data Sharing
We may share limited information with trusted third-party service providers involved in:
• Website hosting and maintenance
• Analytics services (Google)
• Marketing platforms (Meta, LinkedIn)
• Email marketing tools for sending communications
• CRM systems for managing business contacts
All third-party service providers are expected to process data responsibly and in accordance with applicable regulations.
Data Protection
We implement technical and organisational measures to protect your personal data from unauthorised access, misuse, disclosure, or loss. However, no system of online data transmission or storage can guarantee absolute security.
User Rights
In accordance with applicable data protection regulations, you have the right to:
• Request access to your personal data
• Request the correction of inaccurate information
• Request the deletion of your data
• Withdraw consent for data processing at any time
• Object to certain processing activities
• Request restriction of data processing
• Request data portability
Requests may be sent to: saradnja@saga.rs. We will respond within the timeframe prescribed by applicable law.
Right to Lodge a Complaint with the Commissioner
If you believe that the processing of your personal data violates the provisions of the Law on Personal Data Protection, you have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection:
Commissioner for Information of Public Importance and Personal Data Protection
Address: Bulevar kralja Aleksandra 15, 11000 Belgrade
Website: www.poverenik.rs
Email: office@poverenik.rs
Data Retention
Your personal data is retained only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Data collected with consent for marketing communication is retained until consent is withdrawn.
External Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
Updates to This Policy
We reserve the right to periodically update this Privacy Policy to reflect legal, technical, or operational changes. Updated versions will be published on this page with the date of the most recent amendment.
Contact Information
For all questions regarding this Privacy Policy or the processing of your personal data, please contact us at: saradnja@saga.rs