Saga New Frontier Group has donated to the Government of the Republic of Serbia, a virtual assistant who provides all the necessary information regarding the COVID-19 virus epidemic in Serbia, created by our team from the Own Intellectual Property Solution department in a very short time, in cooperation with the company Rakuten Viber CEE and Belgrade Business and Arts Academy of Applied Studies.
The Virtual Assistant answers all potential citizen questions regarding COVID-19 and it is available 24/7 at official website of the government related to COVID 19 virus situation – https://covid19.rs/. The aim of the platform, in addition to being available to a large number of citizens during 24h for all necessary information related to COVID-19, is to obtain official information without waiting, as well as to relieve contact centers and experts in order to focus their attention on the most important topics.
The platform covers as many as 65 scenarios and topics related to the virus, and focuses on information on symptoms, prevention measures, important phones, current data and decisions of the Government of the Republic of Serbia.
You can access it directly through the link: viber://pa?chatURl=COVID19info. You can get the information by entering text questions or choosing one of the categories offered. Here are some examples of platform conversations: