There are many articles written about how technology could replace people’s participation in doing business. In one such article, the author went so far as to say that technology will change its purpose and meaning. It is even mentioned as new technological solutions, I quote: “… bring unemployment due to our discovery of a way to economize the use of labor that exceeds the pace at which we can find new purposes for manual labor.”
The impact that process automation has in various organizations is evident and that we will move away from data entry and manipulation roles, but there is no room for doomsday speculation and that robotic process automation (RPA) and artificial intelligence (AI) will remove millions of jobs.
What if companies accept automation to create win-win or zero-sum scenarios?